Shipping policy

What Next

You’ll first receive a confirmation email with your order number. We’ll then send you a shipping confirmation email once your parcel is on its way. From there, you will receive updates from our delivery partners as your order gets closer to your doorstep.

Please note: We aim to dispatch all orders within 1 business day; however, this may vary depending on order volumes at the time. If for any reason we are unable to fulfil your order, we’ll notify you via email.

During peak periods (such as Birthday Sale, Mid-Year Sale, Afterpay Day, Blackout Sale, Boxing Day, and major product drops), please allow up to 15 business days for your order to be dispatched.

 

Shipping Times (Australia)

  • Standard shipping to all major cities: approximately 2–5 business days (after dispatch)
  • Express shipping: approximately 1–2 business days (after dispatch)
  • Rural and remote areas: up to 7 business days

We always aim to dispatch orders as quickly as possible; however, this may vary depending on order volumes. During peak periods (such as Birthday Sale, Mid-Year Sale, Afterpay Day, Blackout Sale, Boxing Day, and major product drops), dispatch may take up to 15 business days.

If you haven’t received your order within the estimated timeframe, please send us an email at secondeffortperformance@gmail.com 

Important: Second Effort Performance is not responsible for lost or stolen packages, incorrect addresses provided at checkout, or for refunding/replacing orders in these cases. Once a parcel is in the hands of our shipping partners, responsibility lies with them.

 

Delayed or Lost orders

Sometimes, there can be a delay in getting your parcel to you. Usually this is out of our hands, but we will do everything we can to speed up the process.


If you have not received your order within 14 business days, please email us at secondeffortperformance@gmail.com, and we will launch an enquiry and hopefully get your parcel to you as soon as possible.


Please note: Second Effort Performance is NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. Second Effort Performance is not responsible for any packages once they are in the hands of any one of our shipping subsidiaries.